This page is for the Remote/Online Video Interpreting Service under the Regional Communication Support Service.

For booking details and information about Face-to-face/In-Person communication services, please visit Sign Language Interactions

How to connect

Sign Language users: Connect using a smartphone, tablet, or computer to use both VRS and VRI services.

HSCNI staff members: Connect using your landline/mobile phone the same as any other call. This would be for accepting a VRS call – for VRI in the same location, a device would have to be shared.

For Sign Language users

By App

Available on the App Store, Google Play and Microsoft Store.

Please download the SignVideo app from www.signvideo.co.uk/download 

By PC/Laptop

You will need access to:

• Internet connection
• Web camera – built-in or plugged in.
• Microphone or speakers – for VRI only

For HSCNI employees

As a service provider

To call a Deaf person (Sign Language user) all you need to do is call one of the following numbers and ask for the person by name.

If they are registered, online, and available, you will be connected via the remote online sign language interpreter.

• To call BSL users: 0333 344 6012
• To call ISL users: 0333 305 1143

Download our short guide to using SignVideo/HSC remote interpreting service: PDF 

Pre-booked assignments – BSL/ISL

If you need to arrange to have a consultation with a Deaf Sign Language user, you can pre-book a VRI session through the below booking form.

We would appreciate as much notice as possible – 72 hours notice would be ideal.

You can request a pre-booked time slot by calling during work hours or leave a message with your contact details when out of hours.

Telephone: 0333 344 7712

Email: bookingsni@signlanguageinteractions.com