First VRS call via SignVideo Contact Centre platform
• Partnership agreement with Cisco Systems for the establishment of a video contact centre
• Partnership agreement signed with Tandberg Solutions for supply of videoconferencing units
Born in 2004, a new video technology enterprise, SignVideo, was founded by Jeff McWhinney, a well-known Deaf entrepreneur who fought tirelessly for equality of the Deaf and hearing communities. SignVideo introduced the videophone to the UK Deaf community, providing instant access to British Sign Language interpreting through video conferencing.
Today, we are a predominantly BSL-led organisation with a reputation for high quality, customer-focussed services and standards. Every day of the year, SignVideo are delivering BSL interpreting 24/7 for Deaf and Deafblind BSL users through VRS solutions commissioned by the public and private sectors in government, NHS, councils, banks, telecommunications providers, helplines and many other types of organisations across the UK.