SignVideo for Deaf Community
How SignVideo can help in the workplace
You often need to make conference phone calls? Need to make sure your email is written in a professional manner? Do you receive last-minute requests to join work meetings with your colleagues? Here's how SignVideo for Work plan can support you and your team colleagues in the workplace.
How SignVideo can help at home or on the go
Need to make direct calls to businesses, families and friends? Want to enquire or research in your own language? Want to read a letter in BSL? Learn how Direct Payment plan could be an useful package for you.
A seamless call within seconds
As a SignVideo customer, you will have instant access to an experienced, qualified British Sign Language (BSL) video interpreter within minutes through our SignVideo App or SignVideo Web with your PC, Mac, tablet or smartphone.
SignVideo for Work
Whatever your job, SignVideo can help you communicate easily and professionally over the telephone or in person with your hearing colleagues. Our services includes:
Video Relay Service
You can use SignVideo to make and receive phone calls just like anyone else via our VRS service and if you are busy, you can receive BSL-interpreted messages via SignMail so that you can return calls....Read more
Video Remote Interpreting
In addition to hassle-free phone calls, your productivity and inclusion at work can thrive because you are able to access BSL interpreters on-demand, enabling full inclusion in last-minute meetings through our VRI option.
BSL/English Translation
SignVideo also offer a BSL/English Translation service where you can either:
- Sign in BSL – our SignVideo interpreter will translate into written English
- Send in your English text (document or email) – our SignVideo interpreter will then make corrections, improve as necessary and send the text back to you
- Send in your English text (document or email) – our SignVideo interpreter will translate this into BSL
Why choose this package?
- Make and receive BSL interpreted phone calls anytime during the working day
- Use a remote BSL interpreter for small team meetings or one-to-one appointments
- BSL/English Translation at any times
- 24 hours, 7 days a week access
- Access your SignMail messages
- On-demand BSL video interpreting
- No travel expenses or cancellation fees
- Funded through the Access to Work scheme
SignVideo for Home
Have you ever received a letter from a service provider, like your GP or council, asking you to call them to book an appointment or discuss a matter? This is where SignVideo can be useful for you. Our Video Relay Service means you can book or discuss a matter in BSL on demand with ease....Read more
You can simply connect to our VRS service through our SignVideo App or SignVideo Web with your PC, Mac, tablet or smartphone. You will then be connected to one of our professional and fully qualified interpreters via video. They will dial the person or number you want to call and simply relay the conversation between BSL and English instantly and in real time. Our interpreters are available 24 hours 7 days.
Why choose this package?
- Contact your hearing family and friends
- Make personal appointments privately
- Talk independently to your children’s teachers, find out information about services, arrange deliveries, buy tickets and many more
- Contact customer service helplines easily
- Have your letters translated from English to BSL, and from BSL to English when you write back
What do I need to use SignVideo?
To use SignVideo you will need three things as minimum requirements:
1) Device – They can be the following:
- Window PC app
- Apple Mac app
- iOS app
- Android app
- SignVideo Web
2) Webcam – They can be plugged in or built in.
3) Good internet connection – They can be plugged in or built in.
For the best experience with SignVideo, we advise having a minimum 2Mbps upload and download internet speed. Your internet connection can be any of the following:
- 3G,4G,5G mobile network
- Plug in Broadband/ethernet
- WiFi
How do I qualify for SignVideo?
SignVideo for Work
If you are at work and want to access SignVideo to make and receive BSL interpreted phone calls, you can apply for Access to Work to cover the costs. SignVideo is available through the Access to Work scheme from Department of Work and Pensions. Read more here.
If you are new to Access to Work, and want to access SignVideo to make and receive BSL interpreted phone calls, you can apply for Access to Work to cover the costs. ...Read more
SignVideo is available through the Access to Work scheme from Department of Work and Pensions. If you already have Access to Work, you can also apply for SignVideo funding by contacting Access to Work directly and discussing your requirements.
SignVideo for Home
You can apply for Direct Payment or Personal Budget to have SignVideo for Home to use in your everyday life, to contact the bank, talk to your GP or phone a family member. Choose the best plan for you, just like you would with a mobile phone tariff. The next step for you is to contact your local social services and ask for a Direct Payment or Personal Budget assessment. Find them online by clicking here.
Consumer Web Form
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