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SignVideo Meet

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Book your way when you need it
SignVideo Meet makes it fast and easy to schedule a BSL interpreter. Schedule right from the app with our BSL Booking Team or use the prebook form.

  • Quick Booking – No 24-hour wait!

  • Easy – Book meetings in the app

  • Flexible – Schedule in BSL with our Booking Team or use our prebook form

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How it works
Learn how to schedule an interpreter for Zoom or Teams meetings through the SignVideo app.
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Who can use SignVideo Meet?
This service is available to all our SignVideo subscribers to schedule interpreters for meetings at work, home or study. There is no limit in booking sessions as long as you have an active VRS plan with us.
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Not yet a SignVideo subscriber? You can get started by completing the form and our team will be in touch to set you up.

Consumer Web Form

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Please fill out the form and we’ll answer any questions or set you up with our SignVideo service.
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Only authorised teams have access to personal information, and we are obliged to respect its confidentiality. We do not sell, rent or exchange any personal information supplied by you to any third party. Nor do we use any of the information you provide for external direct marketing or non-research activities.
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Frequently asked questions
BSL

 


Only SignVideo subscribers can schedule online meetings. You can apply your Access to Work, Direct Payment, or self-funded monthly minutes towards interpreters for your Zoom, Microsoft, or other online meetings.

Yes, most of the time. Subscribers can now book interpreters for same-day meetings. But keep in mind that interpreter availability may change. We will do our best to handle last-minute bookings and make sure an interpreter is ready for your meeting.

Pre-booked meetings can be scheduled with a booking agent during office hours of Monday to Friday, 8:00 am to 5:00 pm. Booking agents are not available during bank holidays. For requests outside these hours, you can submit them through the web form, and they will be addressed the next business day.

We schedule interpreters during office hours. We can also help outside of office hours if you ask, but availability may vary.

No, there is no additional fee for this service. The bookings are part of the monthly minutes package that SignVideo subscribers pay with Access to Work, Direct Payment or personal funding.

If you cannot wait for your call to be answered, you can fill in the web form.

In the rare cases, a deaf booking agent is not available, the call will go to a hearing agent with an interpreter. If both are busy, the interpreter will help finish the booking.

You can give meeting details in BSL to the booking agent or fill them out in the web form. These details include the meeting platform (like Zoom or Microsoft Teams), the meeting date and time, and any additional requirements for the interpreter. You can use the Shared Text feature to share the meeting link with the BSL booking agent.

You can ask for as many interpreters as you need. Minutes will be used up for each interpreter. For meetings longer than 30 minutes or very large meetings, you might need more than one interpreter.

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