Corporate Firewall Setting

The following information with new updates (*) is effective as of Tuesday 24th October 2023 

If you are using the SignVideo application within your corporate network, it is advisable to apply the following firewall configuration to your network/router in order to ensure your users enjoy uninterrupted access to the SignVideo service. 

Please may we ask that you contact your network administrator (IT staff member) to add the new firewall port details as shown below: 

 

Port 

Domain/IP 

Protocol 

Direction (client’s perspective) 

Description 

443 

service.signvideo.uk 

3.10.187.152*
46.249.223.170

TCP 

Outgoing 

Web traffic 

5060 

service.signvideo.uk 

3.10.187.152*
46.249.223.170

TCP/UDP 

Both ways (Initiated from inside) 

SIP traffic to server 

5061 

service.signvideo.uk 

3.10.187.152*
46.249.223.170

TCP 

Both ways 

To enable TLS Secure on SIP traffic 

443 

signvideo-webtc1.signvideo.uk

3.11.29.231*

TCP 

Outgoing 

Establishment of call, SIP secure 

signvideo-webtc1.nwise.se

3.8.246.53 

signvideo-webtc2.signvideo.uk 

3.9.65.169*

signvideo-webtc2.nwise.se

  3.9.27.126

signvideo-webtc3.nwise.se 

18.171.13.52

40000-41000 

signvideo-webtc1.signvideo.uk  

3.11.29.231*

UDP 

Both ways (Initiated from inside) 

Server for handling Web RTC Video and Audio Traffic 

 signvideo-webtc1.nwise.se

3.8.246.53 

signvideo-webtc2.signvideo.uk  

3.9.65.169*

signvideo-webtc2.nwise.se

3.9.27.126

signvideo-webtc3.nwise.se 

18.171.13.52

40000 

signvideo-webtc1.nwise.se

3.8.246.53*

 TCP

Outgoing

 STUN, for hosts behind firewall

signvideo-webtc1.signvideo.uk

3.11.29.231*

signvideo-webtc2.nwise.se 

3.9.27.126*

signvideo-webtc2.signvideo.uk

3.9.65.169*

signvideo-webtc3.nwise.se

18.171.13.52*

8000-8200

signvideo-proxy.nwise.se

18.130.149.147

 UDP

Incoming

RTP and RTCP Protocol 

signvideo-proxy2.nwise.se

35.179.5.9

10000-20000 

signvideo-proxy1.signvideo.uk

35.176.98.4*

UDP 

Outgoing

signvideo-proxy.nwise.se

18.130.149.147

signvideo-proxy2.signvideo.uk

52.56.75.71*

UDP 

Outgoing

signvideo-proxy2.nwise.se

35.179.5.9

443 

sentry.nwise.se

18.192.21.131

TCP 

Outgoing 

Reporting broken code and crashes for WebTC client.

 

It is hoped that we have outlined the steps to take accordingly. However, should you wish to discuss anything further with our IT team, please don’t hesitate to contact us at help@signvideo.co.uk and we will be glad to assist you. 

Many thanks, 

SignVideo Team