Corporate Firewall Setting
The following information with new updates is effective as of Thursday 27th February 2025.
If you are using the SignVideo application within your corporate network, it is advisable to apply the following firewall configuration to your network/router in order to ensure your users enjoy uninterrupted access to the SignVideo service.
Please may we ask that you contact your network administrator (IT staff member) to add the new firewall port details as shown below:
| System Components | Port | Domain | IP | Protocol | Direction (client’s perspective) | Description |
|---|---|---|---|---|---|---|
| System | 443 | service.signvideo.uk | 3.10.187.152 | TCP | Outgoing | Web traffic |
| 5060 | service.signvideo.uk | 3.10.187.152 | TCP/UDP | Both ways | SIP traffic to server | |
| 5061 | service.signvideo.uk | 3.10.187.152 | TCP | Both ways | SIP over TLS to server | |
| Web Real-Time Communication | 443 | signvideo-aws-webtc1.nwise.se | 3.11.29.231 | TCP | Outgoing | Establishment of call, SIP secure |
| 40000-41000 | signvideo-aws-webtc1.nwise.se | 3.11.29.231 | UDP | Outgoing | RTP traffic | |
| 40000 | signvideo-aws-webtc2.nwise.se | 3.9.65.169 | TCP | Both ways | STUN, for hosts behind firewall | |
| 1024-65535 | signvideo-aws-webtc2.nwise.se | 3.9.65.169 | UDP | Incoming | RTP traffic | |
| 443 | sentry.nwise.se | 18.192.21.131 | TCP | Outgoing | Reporting broken code and crashes for WebTC client. | |
| Website | 443, 80 | signvideo.co.uk | 185.146.21.205 | TCP | Outgoing | Website |
| 8000-8200 | signvideo-aws-proxy1.nwise.se | 18.169.211.191 | UDP | Incoming | ||
| 8000-8200 | signvideo-aws-proxy2.nwise.se | 18.135.84.229 | UDP | Incoming | ||
| 10000-20000 | signvideo-aws-media1.nwise.se | 35.176.98.4 | UDP | Outgoing | RTP and RTCP Protocol | |
| 10000-20000 | signvideo-aws-proxy1.nwise.se | 18.169.211.191 | UDP | Outgoing | ||
| 10000-20000 | signvideo-aws-proxy2.nwise.se | 18.135.84.229 | UDP | Outgoing |