Community Liaison Officer

Community Liaison Officer


Northern Ireland


£21k pro-rata


April 2022–March 2023


Part-time (10 hours per wk)

Closing Date:

Tuesday 5 April

The Role:

 SignVideo is committed to connecting people every day through communications access 24/7, 365 days a year. Our customers rely on us and our innovative technology to quickly deliver accuracy in every video conversation. We are industry leaders because, in all of our endeavours, our customers sense our passion, our care, and our commitment. This dedication extends to our workplace. Our employees are united and proud to be part of important human interactions, and understand that everything we do to facilitate communication create connections and enhance relationships between people. We are focused on building a team that is diverse and represents all the communities that we serve and actively encourage those who identify as a person of colour to apply.

The role of Community Liaison Officer will be working with our Community Liaison NI Team, be the link between the Deaf communities in Northern Ireland and SignVideo. This will include developing services provided by Sign Language Interactions including Health and Social Care Northern Ireland (HSCNI) Remote Interpreting Service, SignVideo and Communication Services provided by Sign Language Interactions.

Duties and responsibilities:

  • Promote the services provided by Sign Language Interactions:
    – HSC Northern Ireland’s Remote Sign Language Interpreting Service via SignVideo
    – Sign Language Interactions Communication services
  • Providing presentations to existing and potential users
  • Providing information and support in installing and using SignVideo apps
  • Collect feedback from the Deaf communities on services
  • Contacting and providing information/workshops to local Deaf communities on our services available in Northern Ireland
  • Work with other members of the team in delivering the goals and working within the ethos of the aims and objectives of the company
  • Represent Sign Language Interactions at appropriate meetings and community events
  • Provide accessible information to assist with use and development of the service
  • Carry out additional duties as appropriate as and when requested by your line manager

Person specification:


  • Enthusiastic, collaborative and flexible 
  • Able to communicate in British Sign Language 
  • Experience with working in the Deaf community 


  • Able to communicate in Irish Sign Language
  • Experience in presenting workshops and community events
  • Strong network in local Northern Ireland community

Additional info:

We are Equal Opportunities Employer

We believe that different perspectives and backgrounds are what make a successful company. All qualified applicants will receive equal consideration for employment regardless of any protected characteristics from the Equality Act (2010). We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

How to Apply:

Send CV and covering letter to Tom Bell, Head of Community Engagement at